10 things you (probably) didn't know about petrol stations. Are you allowed to use your mobile phone on the forecourt? Why doesn't the pump always reset immediately? Read our guide to 10 things people don't always know about petrol stations. As motorists, we're all regular visitors to fuel stations. But whilst we all understand the basics of how they operate, there might be some aspects that seem mystifying, or new developments you are not aware of.
Here's Maria McCarthy's guide from SAGA to getting up to speed on petrol stations!
1. Petrol stations don't make much money
We all complain about the price of fuel, but it's government taxes that make up a significant chunk of it. 'Fuel duty for both petrol and diesel currently stands at 57.95p per litre, with VAT added on at 20%,' says Brian Madderson chair of the Petrol Retailers' Association (PRA).
'Then there's the cost of the fuel itself and delivery. Retailers try to make about 4-5p per litre, but out of that they have to pay staff, business rates and corporation tax. Fuel stations often depend heavily on sales from the shop – a retailer can make more on selling a Costa coffee than on 40 litres of fuel.'
2. Why fuel stations that are part of the same company sometimes show different prices on the same day
'Shell has over 1,000 fuel stations in the UK,' explains Will Green, head of convenience retail at Shell. 'About half are company owned, and half are independent retailers who run them under a franchise agreement.
'Shell sets the fuel price at the sites owned by the company, whilst at the independent sites, owners are free to set their own price, which may vary.'
3. Fuel pumps are controlled by the attendant
Some motorists are confused when they unhook the hose but the pump doesn't reset. This is because they are authorised by the attendant in the shop and if they're busy there could be a slight delay.
All the pumps have to be visible to them so they can check the person isn't under age, filling up canisters or likely to behave in an unsafe manner. The attendant is only meant to open up the pump once the hose is in the tank.
4. The rule about not using mobile phones on the forecourt
When mobile phones first became widely available fuel stations often had prominent notices asking customers not to use them on the forecourt. 'This was because there were concerns that using an electrical device in the vicinity of highly flammable fuels might lead to explosions by igniting petrol vapour,' says Brian Madderson.
'That has now been scientifically disproved. However, the forecourt is a busy, dangerous place and mobile phones can be a distraction, so it's best to avoid using them when outside your vehicle.'
5. Now you can pay for fuel at the pump
An increasing number of fuel stations offer the option of 'paying at the pump' via a credit or debit card. At Shell stations you can also pay via their 'Fill up and Go' app which motorists can download onto their smartphones. It's advised to only operate the app when seated in your vehicle for safety reasons. This is a particularly useful option if you're in a hurry or have children in the car.
6. If you're planning on doing a larger shop, it's best to move away from the pump
It's a conundrum many motorists have faced. If you're at a fuel station with a Waitrose or Tesco supermarket attached and you're planning on doing a shop that'll take longer than picking up a pint of milk and a loaf of bread, should you leave your car at the pump (meaning other motorists may have to queue) or move off to a nearby parking bay (and risk being seen as a 'drive off' or worry that there will be a mix up and you'll end up paying for someone else's fuel).
Will Green from Shell advises the latter option. 'It's more courteous to move, and as long as you can remember the pump number and how much you filled up, the attendant will be able to help you make the correct payment.'
7. What happens if you can't pay or don't pay
8. Forecourt attendants aren't a thing of the past
9. It's not absolutely necessary to queue for a pump on the same side as your fuel cap
10. If you have children with you is it best to take them into the shop to pay for your petrol or leave them in the car?
To find the answers to the rest of the article which was written by Maria McCarthy from SAGA click from HERE
Remember your high street plays a huge part in the success of your local community. We at OFFiGO want to help support local businesses by connecting you to what is available on your high street. Sign up today to receive exclusive weekly offers and events for your area.
This news section brings together positive articles about the high street from other websites, other contributions include guest writers and blogs written by businesses. Some individual articles have a read more button which will link you to continue reading on the original sources website. If there's a problem with this page Report it here